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MagicalBlueStudios Refund Policy

Thank you for shopping with Magical Blue Studios. We strive to provide the best products and service to our customers. Please read our refunds and returns policy carefully to understand your rights and obligations regarding your purchase.

1. Refunds

  • 14-Day Refund Period: You are entitled to a refund within 14 days of receiving your order, provided the item is returned to us in the same condition that you received it. This includes the original packaging, tags, and any included accessories.

  • Exclusions: Custom and personalized orders are not eligible for refunds, with the exception of color and size personalizations. Items that have been customized beyond these aspects are non-refundable.

2. Returns

  • Return Shipping Costs: The cost of returning the item to us is the responsibility of the buyer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

  • Condition of Returned Items: To qualify for a refund, returned items must be in the same condition as they were sent. Any items that are damaged, altered, or show signs of use may not be eligible for a refund.

3. Processing Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Refundable Items

  • Custom or Personalized Items: Custom or personalized items (other than color and size customizations) are final sale and cannot be refunded or returned.

  • Digital Downloads: All digital download purchases are final and non-refundable.

5. Contact Us

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